ROLE SPECIFICATION
Role Title
SENIOR SPECIALIST - INSURANCE
Employee Interviewed

Reports To
INSURANCE LEAD
Company
MUTHOOT FINCORP LTD.
Function/Department
INSURANCE
Written By

Approved By (People & Culture)

Approved By (Functional Head)

Date (Written On)

ROLE SUMMARY
ORGANIZATIONAL CHART
)

KEY RESPONSIBILITIES
Reconciliation and Disbursement Management
- Responsible for daily/weekly Reconciliation of disbursement, Premium, Refunds and settlements report with partner institution to ensure accuracy and completeness.
- Maintain and verify, disbursements MIS, ensuring timely identification and resolution of discrepancies.
- Liaise with internal finance and operation teams to close reconciliation gapr and prepare periodic reconciliation statement.
- Generate, analyse and circulate partner wise disbursement and reconciliation reports for management review.

Operations & Policy Administration
- Coordinate with branch teams, sales managers, and credit officers to support insurance distribution.




- Conduct product training sessions for frontline sales teams to enhance insurance knowledge and selling skills.

Collaborate with cross functional teams
- Manage policy issuance, endorsements for insurance products with Insurance Partners.
- Ensure smooth claim intimation and settlement for customers, acting as a liaison between branch and Insurer.
- Monitor operational SLAs and TATs with insurance partners to ensure service quality.

Compliance & Regulatory
- Ensure full compliance with IRDAI guidelines, RBI regulations.
- Support audits and inspections by regulatory authorities.
- Maintain records of policies, commissions, and customer communications in line with compliance requirements.

Reporting & Analytics
- Prepare regular MIS and dashboards on insurance business performance (sales, commissions, profitability).

-

KEY ROLE DIMENSIONS
Geographical Coverage: PAN
No. of direct reports: Nil

KEY SKILLS & BEHAVIOURAL ATTRIBUTES
- · Process Accuracy: High accuracy in policy

📌 Senior Specialist (Chennai)
🏢 Muthoot Fincorp
📍 Chennai