The CoinDCX Journey: Building the Future of Finance

At CoinDCX, our mission is to make crypto and blockchain accessible to every
Indian by building secure, scalable, and high-performance financial systems.

As our Markets business scales in volume, complexity, and transaction
throughput, the integrity of digital asset custody, settlement accuracy, and
liquidity availability become mission-critical. Every fund transfer,
reconciliation, and liquidity decision directly impacts our ability to serve
clients and maintain trust in the ecosystem.

This role sits at the heart of our Custody Operations function, ensuring that
our digital asset infrastructure runs with precision, transparency, and zero
tolerance for operational failures.

About the Role

We are setting up a dedicated Reliability Operations Team responsible for
proactively overseeing critical business and technology processes. As a
Reliability Operations Analyst, you will play a key role in ensuring
operational continuity, minimizing risks, and driving timely issue detection
and resolution.



You will be part of the first line of defense, ensuring smooth
operations and effective communication across stakeholders.

What You’ll Do

Real-Time Monitoring & Oversight

* Continuously monitor systems, applications, and business-critical processes
using dashboards, alerts, and monitoring tools
* Detect anomalies early to prevent downstream impactIncident Detection &
Response

* Identify, log, categorize, and escalate incidents as per defined SLAs and
escalation matrices
* Act as the central coordination point during live incidentsFirst-Level
Troubleshooting

* Perform initial triage to validate alerts and reduce false positives
* Gather relevant information before escalation to technical or business teams
Operational Continuity (24/7 Coverage)

* Ensure seamless handovers between shifts with complete context
* Maintain uninterrupted operations across rotational shift.Governance &
Documentation

* Maintain shift logs, in

📌 Analyst - Operations (Bengaluru)
🏢 Markets
📍 Bengaluru