Job Description:

Eligibility Criteria:

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Should have worked as a Level 2 Azure engineer for at least 3 years.

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Should at least have 4-5 years of total working experience

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Should be Graduate or Above

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Should have extensive working knowledge of Microsoft Azure platform & Azure Virtual Desktop & Windows Server Operating Systems

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Should have prior experience in supporting WINTEL systems & Virtualization technologies

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Must have Certifications like MCSA / MCSE, AZ 104, AZ-500, AZ-700, AZ-140, AZ-400, AI-102, Azure Solutions Architect Expert (AZ-305), etc.

Principal Responsibilities:

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Manages overall personnel, performance, daily operations, and discipline of self

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The position will be responsible for providing remote support for IT infrastructure

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Drive specific improvement projects as required by the Management Team from time to time

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Be accountable and responsible for actions taken

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Take ownership of tasks assigned

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Maintain & update complete infrastructure for delegated clients hosted on the cloud, VM Ware, or on-premises environments.

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Troubleshoot & manage MS Windows 2016 & above servers

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Troubleshoot & manage Microsoft Azure client’s issues on a daily basis.

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Platform Monitoring and Management

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Virtual Machine monitoring and management

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Perform regular data & system backups as required for servers

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Optimize system parameters for best performance

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Establishing & maintaining technical and administrative procedures for Information systems

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Upgrading Operating Systems as needed to improve efficiency and consistency

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Maintain & Manage the RMM platform with a proactive approach

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Maintain & manage the Service desk platform with best practices

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Should have positive exposure to troubleshooting complex cloud issues and ensure smooth operations of cloud environments.

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Delivering Weekly, Monthly and Quarterly reports for backups, Server and Network availability

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Performing Patching and Upgrade Activities as

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