31 Jul
|
Zifcare
|
Mumbai
Job Description We are looking for an Enterprise Account Leader to cater to the success of key client accounts. The selected candidate will be a key liaison between clients, business development and technology team. This person will also take responsibility for upselling and cross-selling the product suite to clients.
n Responsibilities:
n n Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients
n Operate as the lead point of contact for any and all matters specific to your customers
n Develop a trusted advisory relationship with key accounts, customer stakeholders and executive sponsors
n Mine the existing accounts for recent business possibilities and utilising available resources to drive account retention and growth
n Proactively assess, clarify, and validate customer needs on an ongoing basis and document as SOW
n Work cross-functionally with business development, marketing, technology and finance team to ensure the timely and successful delivery of the solutions according to customer needs and objectives
n Analyze latest marketing trends using CRM and analytics tools and tracking competitors activities and providing valuable inputs for fine-tuning marketing strategies.
n n Requirements:
n n Bachelors degree or higher in Sales/Marketing, Logistics, Supply Chain Management or related field from top-tier management school
n 13+ years of experience in enterprise account management or business development in a SaaS company
n Ability to provide client service to a large number of client accounts with passion, strong initiatives and positive attitude
n Advanced skill-set for driving system integrations, gathering requirements, writing SOWs, documenting RFI/RFPs and cross-functional project management
n Excellent written and verbal communication skills and the ability to persuade, influence, negotiate and make formal presentations in meetings and training environments
n Consultative sales background or experience as a solutions engineer is a plus
n Confident and dynamic working persona, which can bring fun to the team, and sense of humor, is a plus
n Strong organizational skills, judgment and decision-making skills, and the ability to work under continual deadline pressure
n
📌 VP - Account Management: INR 40-80 LPA (Mumbai)
🏢 Zifcare
📍 Mumbai