Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience.

To partner us in this mission, we are looking for a talented…
Business Analyst
As a Business Analyst, your typical week might include the following…
- Manage health & wellness business requirements and implementation in active collaboration with functional representatives.
- Solicit, develop,



and validate business requirement documentation through a explicit understanding of ‘asis’ vs ‘to-be’ process, and document clear acceptance criteria for user stories.
- Lead brainstorming sessions with key stakeholders so that business requirements and opportunities are accounted for comprehensively while creating delightful experiences.
- Develop in-depth understanding of business processes, articulate use-cases, user-stories & requirement documents/ change requests for identified features/ capabilities for applicable platforms and projects.
- Perform process impact analysis across various platforms, holding an end-to-end view of user journeys.
- Design Business Process Flows, Review with Key functional Stakeholders and Obtain signoff.
- Facilitate discussions, gather feedback, and ensure the proposed improvements align with the business process objectives.
- Partner functional process owner

📌 PHI - Lead Business Analyst- Product (Mumbai)
🏢 Prudential
📍 Mumbai