We are seeking a smart, dedicated, and fluent English-speaking professional to join our team as an Enquiry & Admission Facilitator. The ideal candidate will be responsible for converting admission inquiries into enrollments, ensuring a seamless experience for prospective students and their families. This is a target-oriented role requiring excellent communication skills, proficiency in CRM and Excel, and the ability to manage multiple tasks efficiently.

Key Responsibilities:
- Handle incoming admission inquiries via phone, email, Social Media, WhatsApp and in-person visits.
- Provide detailed information about our academy, programs, teaching methodologies, and enrollment procedures.
- Follow up with prospective students to convert inquiries into admissions.
- Maintain and update records of all interactions in the CRM system.
- Collaborate with the academic team to schedule assessments and interviews.
- Achieve monthly and quarterly admission targets.
- Participate in promotional events and open houses to attract recent students.




- Prepare regular reports on admission metrics and conversion rates.

Qualifications:
- Bachelor’s degree in any discipline.
- Minimum of 3 years of experience in admissions, sales, or customer service roles.
- Excellent verbal and written communication skills in English.
- Proficiency in Microsoft Excel and CRM software.
- Strong interpersonal skills with a customer-focused approach.
- Ability to work under pressure and meet targets.
- Residing within a 15 km radius of Mulund West.

Preferred Skills:
- Exceptional communication & interpersonal skills: Ability to build rapport and trust with students, parents, and colleagues—listening empathetically and speaking persuasively. Self-motivated, target-driven, and persistent in follow-ups.
- Data-driven and analytical mindset: Comfort interpreting conversion trends and using CRM/Excel data to refine outreach strategies.
- Adaptability & resilience: Skillfully pivoting in response to changing needs

📌 Admissions Counsellors (Mumbai)
🏢 The Search House
📍 Mumbai