This role is in regional network team and this team manages APAC Network Operations + Project Implementations for one of the largest bank.
You would performing key role in this team as a SME and should be able to handle priority incidents independently and BAU changes implementation.
The candidate should be able to manage the transformation and inflight project implementation independently or with minimal guidance.
Gather the information from APAC branches IT teams related to Network, Processes, tools etc. and able to transfer knowledge to L2 team.
Support escalations and provide timely resolution related to Cisco SD-WAN, SASE, Enterprise, Data center network.
Active Involvement in problem tickets to provide RCA, improvement plans related to major and repeated incidents.
Able to support on the DR drills from Network Operations side.
Collaboration with internal teams eg: Data Center Services, End user computing, Project, Middleware,
ITSM and APAC branches local IT teams along with external engagement with ISPs, system integrators and principal vendors eg: Cisco, Fortinet, Palo alto etc.
Responsible to plan, review and implementing vulnerabilities remediation as per bank procedures.
Able to perform role as Shift lead.
Must have a curious mindset and are interested to learn and adapt with the everchanging. technologies and requirements in the financial industry.
Prepare and present technical documentations. Ensure that the technical settings comply with company policy and regulatory requirements and work with stakeholders to align infrastructure direction.
Job Requirements
Min. 10 years of working experience in network security operations, implementation and managing large network security platform.
Min. 7 years of working experience as implementation engineer in large scale enterprise and Through understanding of ITSM processes (Incident, change and Problem management).