Description
Job Title

Analyst, Business Systems – Service Applications

Position Summary

The Business Systems Analyst is responsible for working with the Business to document requirements and assisting in the development of designs for implementation. This position will interface with various departments including Engineering, Manufacturing, Operations, Purchasing, Quality, and Customer Service.

Essential Duties & Responsibilities
- Implement projects from initiation to implementation phase including gathering requirements, writing functional design documents, communicating requirements to technical team members, writing test scripts, implementing, and training end users and IT support staff
- Work on all areas of E-Business suite with expert knowledge on Depot Repair, Oracle Service, Field Service Order Management, Shipping, Oracle Advanced Pricing, Service contracts and working knowledge on Bills of Material, Work-in-Process, and Supply Chain
- Work on key processes and elements including planning and scheduling, inventory replenishment, serial-level transactions,



purchase order processes, requisition/PO approval process, internal order/sales order process, receiving processes against POs/internal orders/inter-org shipments, outside processing, integration with outsourced warehouses, consigned inventory, etc.
- Guide team in developing reports, customizations, interfaces and extensions for Oracle applications
- Act as a liaison between business users and technical team members
- Identify process improvements and work with business partners effectively to implement change
- Support and enhance Oracle Applications interfaces integrated with non-Oracle systems
- Create functional requirements and technical design
- Drive test planning and execution
- Assist end users with day to day applications troubleshooting and end user questions
- Participate in 24/7 department on-call program
- Work on special projects as assigned

Knowledge & Skills
- Able to interact with

📌 Analyst, Business Systems – Service Applications (Chennai)
🏢 ICU Medical
📍 Chennai