Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Prudential (UK) in partnership with HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer.
This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions.
Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory
Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience.
To partner with us in this mission, we are looking for a talented Assistant Manager – Claims Management to join our Experience team in Mumbai.
Assistant Manager – Claim MIS or Analytics
As a Assistant Manager Claims, your typical week might include the following:
Key Responsibilities:
1. Operational Analytics & Reporting
- Develop and maintain daily, weekly, and monthly MIS reports for claims, underwriting, policy servicing, and customer service operations.
- Create dashboards to track KPIs such as turnaround time (TAT), claim settlement ratios, productivity metrics, and exception handling.
- Analyze trends and variances to identify operational bottlenecks and recommend corrective actions.