Job Description About Zensciences
n Zensciences is one of the largest independent B2B marketing agencies, working with global enterprises and quick- growth technology companies. We help brands build relevance, reputation, and recall in complex B2B environments — where trust matters as much as reach.
n For us, social media is not just content. It's narrative, credibility, leadership presence, and reputation - managed consistently and intelligently over time.
n Role Overview
n As a Senior Social Media Account Manager, you will own social media strategy and execution for large, enterprise- grade B2B clients. This is a hands-on leadership role for someone who understands how the social landscape is evolving - from platform algorithms and executive visibility to employer reputation and AI-assisted workflows.
n You will act as the owner of social for your accounts - shaping what gets said, where it shows up, and how it's managed - while working closely with content, design, digital, and account teams.
n Corporate candidates with strong in-house social or communications experience are welcome. This is a full-time, in-office role based in Bangalore.
n Key Responsibilities
n 1.Social Strategy & Narrative Management
n n Own social media strategy for assigned B2B accounts - aligned to brand positioning and business priorities
n Translate campaigns, thought leadership, and leadership POVs into clear social narratives
n Build monthly and quarterly content plans with intent (not just frequency)
n n 2.Reputation & Trust Management
n n Manage brand presence across LinkedIn, X, YouTube, and reputation surfaces like Glassdoor
n Partner with HR / Employer Brand teams on review response strategies and content alignment
n Flag reputation risks early and manage escalation calmly and professionally
n n 3.Execution & Platform Excellence
n n Drive end-to-end execution:



briefs, coordination, approvals, publishing, and moderation
n Ensure quality, consistency, and relevance across platforms
n Stay updated on platform changes, formats, and best practices — and apply them pragmatically
n n 4.Client Ownership
n n Be the primary social media leader and strategist for clients
n Lead reviews, performance discussions, and planning conversations with confidence
n Handle feedback, iterations, and stakeholder expectations with maturity
n n 5.Measurement, Tools & AI
n n Track performance using social analytics and listening tools (Sprinklr, Hootsuite, Brandwatch, native analytics, etc.)
n Move beyond vanity metrics to insight-led reporting for B2B brands
n Use AI tools responsibly to improve speed, consistency, and ideation
n n 6.Team & Cross-Functional Collaboration
n n Guide junior social team members where applicable
n Collaborate closely with SEO, paid, brand, web, and PR teams for integrated outcomes
n Bring structure, predictability, and momentum into social delivery
n n Desired Skills & Experience
n n 5–8 OR 8-12 years of experience managing social media for B2B or enterprise brands (agency or in-house)
n Strong understanding of LinkedIn as a B2B growth and reputation platform
n Experience handling executive / leadership social presence is a strong plus
n Familiarity with social management, listening, and reporting tools
n Comfort working in complex stakeholder environments with approvals and governance
n Curious about new formats, AI, and evolving social behaviors
n Organized, accountable, and calm under pressure
n Comfortable working in-office and collaborating closely with teams
n n Why Join Us
n You'll work on serious brands — but in a place that values thinking, ownership, and good judgment.
n This is not a posting role. It's a reputation, narrative, and consistency role.

📌 Senior Social Media Account ManagerB) / Associate Director - Social MediaB) (Bengaluru)
🏢 Zensciences
📍 Bengaluru