Job title: Manuscript Submission Expert
Department: Publication Support
Location: Goregaon West, Mumbai
Working days: 5 days
Works with: Publication Support team
Role Description:
As a submission expert, you’re joining a team of Research Publication Support experts who work with researchers from around the world in communicating the latest creative research. You find yourself most content in being able to communicate with authors, professors, and universities head. As an expert, you will be responsible for the submission of manuscripts to renowned journals throughout the world and align the manuscript as per journal guidelines. The exciting and challenging part of the day would be you will be involved in Client servicing, Project management, and developmental activities for ensuring the smooth running of the process. This makes the position challenging and is ideal for those who are interested in continual learning and self-development in this role.
Educational: Bachelor’s/Master’s degree in Science & Arts (Physical Sciences/Engineering/Social Science)
Key Responsibilities:
- Understanding the scope of research in the manuscript and rectifying it with the assistance of internal team/functions to meet the journal expectations.
- Create a client profile on their behalf if not already done by the client on the journal.
- Addressing the questions required by the journal on behalf of the client.
- Prepare a checklist of questions required by the journal and send it to the client to answer those which we are unable to answer. (Fixed template)
- Preparing a Merged PDF and sending the client for confirmation before final submission.
- Emailing journals if certain details need to be checked/rectified on the client’s behalf.
- Checking the status of submission on a monthly basis and updating the records.
- Work with multiple internal departments to create a consistent client message.
- Answer client questions or concerns in a timely, informative, and professional manner.