We are looking for a dynamic and people-oriented HR Generalist with a strong emphasis on recruitment and talent acquisition. The ideal candidate will manage the end-to-end recruitment process for Insurance Call Centre, while supporting core HR functions like onboarding, employee engagement, HR operations, and compliance. This role plays a key part in building a high-performing workforce and maintaining a positive employee experience.
Key Responsibilities:
Recruitment & Talent Acquisition (Primary)
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Manage end-to-end recruitment lifecycle: sourcing, screening, interviewing, and onboarding.
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Partner with hiring managers to understand manpower requirements and job descriptions.
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Post job ads on various platforms (LinkedIn, Naukri, job portals, internal referrals).
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Source candidates through portals, social media, headhunting, and networking.
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Conduct initial HR interviews and coordinate with technical panels.
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Maintain a strong pipeline of talent for current and future needs.
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Maintain recruitment trackers and provide regular hiring status reports.
HR Operations & Generalist Activities
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Manage pre-onboarding and onboarding formalities.
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Assist in maintaining employee records and HRMIS systems.
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Coordinate employee engagement initiatives and HR communications.
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Support in policy implementation and ensure adherence to company guidelines.
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Handle basic employee grievances and support performance management processes.
Compliance & Documentation
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Ensure background verification and joining documentation is completed timely.
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Assist with compliance on labor laws, PF/ESIC documentation, and internal HR audits.
Key Requirements:
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Graduate/Postgraduate in Human Resources or related field (MBA in HR preferred).
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2–5 years of experience in HR, with minimum 60–70% focus on recruitment,
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Experience in TeleSales positions will be given preference.
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Solid understanding of recruitment tools, job portals, and sour