Benefit:
- Free Dinner
- Subsidised Cab facility for coming to office for Night Shift (5:30 PM - 2:30 AM)
- Free Cab facility for going home from office for Night Shift (5:30 PM - 2:30 AM)
Experience Required:
- A good Technical/Engg bachelor's/Professional degree.
- A background in Solutions/Technical Customer Success/Professional Services is preferred
- 3-6 years of relevant experience.
- Good presentation, verbal and written communication skills.
- Technical Experience - Hands on experience of Javascript, CSS, HTML, Rest Apis , a knack for understanding systems, architecture, and security aspects is required.
- Comfortable working in a fast-paced, dynamic, and evolving environment with the ability to develop product expertise, prioritize and work on multiple customer projects concurrently
- Ability to understand Enterprise Applications like Salesforce,
MS Dynamics, SAP, Oracle would be an added advantage.
Responsibilities:
- Work with our global customers to identify their target audiences training needs, acquire an understanding of customer applications and processes, derive actionable insights, and use cases to improve digital adoption
- Collaborate with cross-functional teams to deliver creative solutions and bring process efficiency to our customers
- Consult, ideate, and propose optimal digital adoption solutions to our customers using the client Product Ecosystem. Create Content using the client Studio Editor to suit the customers use cases
- Help develop standards and guidelines to ensure consistency in deliverables across projects.
Education:
- Candidate from Computer Science, IT Engineering, MCA or BCA Background is mandatory
Preferred Skills:
- Excellent spoken English skills (Frequently Communicate with North American clients)
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