Not just a job, but a career
Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About the Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

Objectives of the role
Build,



foster and maintain long-term and high-quality relationships with key customers at all levels including senior management
Identify customer needs and bridge this gap through effective solutions that increase the company’s profitability
Increase Yokogawa share in Major customers and meet revenue objectives
Improve customer satisfaction, particularly in the case of key account holders
Boost customer loyalty by developing and organising customer service initiatives that satisfy the key account holders

Responsibilities
Develop and maintain strong, trust-based, long-term relationships with key customers at all levels including senior management of Yokogawa and that of the major customers
Work with customer data to identify trends and opportunities that can benefit both the company and our customers. Create and implement account plans to maximize revenue, and leverage upselling, and cross-selling opportunities
Handle customer complaints, and resolve th

📌 Account Manager (New Delhi)
🏢 Yokogawa
📍 New Delhi