About Our Client
They are a dynamic and rapidly expanding company dedicated to providing creative technology solutions and services tailored to our clients' needs. Their mission is to collaborate closely with healthcare providers, leveraging automation and intelligence to overcome revenue cycle challenges and enhance reimbursements for patient care. They work diligently to ensure that our clients receive their revenue on time, every time. Our clientele includes physician groups, hospitals, pharmacies, and dental groups.
We are in search of experienced associates and partners who exude confidence and possess expertise in areas aligned with our clients' requirements. We value individuals who are passionate about assisting others, adept at finding solutions to challenges, and committed to improving patient care while maximizing revenue. Inclusivity and diversity are at the core of our values, fostering a workplace where employees feel a sense of belonging, their contributions are valued, and diverse perspectives are celebrated. We believe in the power of human connection,



with inclusion as the heart of our mission.
Location: Remote
Job Responsibilities:
Receive inbound and place outbound calls to insurance providers and patients when necessary
Receive, review, and respond to requests for assistance from leadership, client, and 3rd party business partners through various communication channels
Submit requests for corrections to appropriate teams when billing errors identified
Follow-up on corrected patient accounts to ensure billing accuracy
Own and manage reported issues and disputes spreadsheets
Skills and Education:
High school graduate or equivalent
At least 2 years customer service experience
At least 2 years’ medical billing experience
Experience working with EMR systems, preferably Cerner Practice Management
Ability to communicate effectively in English, both written and oral, with people from diverse backgrounds, while providing outstanding customer service
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📌 RCM Customer Service Representative (Bengaluru)
🏢 CUSTOMER SERVICE,RCM
📍 Bengaluru