Job Description JOB DESCRIPTION
n Position: Front Desk Executive
n Location: Bangalore
n Employment Type: Full time
n Job Summary
n We are looking for a friendly, professional, and well-groomed Front Desk Executive to manage the front desk operations at Bangalore Office. The ideal candidate should have prior experience as a receptionist, preferably in a wellness centre, healthcare, fitness centre, clinic, or customer-facing service environment.
n The candidate will be responsible for welcoming clients, managing appointments, handling calls, and ensuring a smooth and positive client experience.
n Key Responsibilities
n n Greet and welcome clients and visitors in a warm and professional manner.
n Manage front desk and reception operations efficiently.
n Answer, screen, and direct incoming telephone calls.
n Schedule and coordinate client appointments and consultations.
n Maintain appointment schedules and ensure smooth client flow.
n Handle client enquiries and provide accurate information about wellness services and programmes.
n Maintain client records, registers, and basic administrative documentation.
n Handle emails, WhatsApp enquiries, and other front desk communications.
n Coordinate with wellness consultants, therapists, trainers, and internal teams.
n Manage billing, payments, and basic cash/transaction records,



if required.
n Follow up with clients regarding appointments and services.
n Ensure the reception and waiting area is clean, organised, and presentable.
n Handle client concerns professionally and escalate issues to the concerned team.
n Support day-to-day administrative activities of the Wellness Centre.
n n Candidate Profile / Requirements
n n Graduate or equivalent qualification.
n 3 - 6 years of experience as a Receptionist / Front Desk Executive.
n Candidates with experience in Wellness Centres, Healthcare, Fitness Centres, Spas, Clinics, or similar service industries will be preferred.
n Excellent communication and interpersonal skills.
n Pleasant personality and professional grooming.
n Good customer service orientation.
n Basic computer knowledge and proficiency in MS Office.
n Ability to manage appointments and multitask effectively.
n Good command of English; knowledge of Kannada and Hindi will be an added advantage.
n Should be customer-focused, organised, and presentable.
n n Key Skills
n Front Desk Management | Customer Service | Appointment Scheduling | Client Coordination | Communication Skills | Telephone Etiquette | Basic Computer Skills | Wellness / Healthcare Reception Experience

📌 Front Desk Receptionist (Bengaluru)
🏢 RSP India
📍 Bengaluru