Description

- Candidate should have the ability to perform in a dynamically changing workplace

- Knowledge of web based development languages specifically JavaScript, Ajax

- Knowledge on Angular JS, CSS, HTML, PERL, PYTHON would be an added advantage

- Good Communication Skills

- Good Analytical Skills

- Excellent attention to details, ability to multitask, and effective time management skills

- Stakeholder Management

Responsibilities

- The ServiceNow GDN Analyst is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond

- Expand your understanding by shadowing with senior developers in ServiceNow Solution development

- Ideal candidate should be willing to research new solutions based on the requirements

- Development of ITSM & custom modules in ServiceNow Platform following best development practices





- Support other developers in their work to integrate existing systems with Service Now

- Support business process owners in configuring the platform

- Administer the system

- Creating technical design document and writing Unit test cases

Qualifications

- B-Tech/BCA/MCA

- 0-2 years of IT industry experience.

- Minimum 1 year of implementation/customization experience on ServiceNow

- ITIL/ServiceNow
certifications will be an added advantage.

- Exposure on Service Now integration protocols with other application/systems

- Excellent attention to details, ability to multitask, and effective time management skills

- Knowledge of web based development languages; specifically JavaScript, Ajax

- Exposure of ITSM Framework and ITIL

📌 Analyst (Bengaluru)
🏢 BSR
📍 Bengaluru