Job Description

Key Responsibilities

- Oversee the daily operations of the housekeeping department.
- Supervise, train, schedule, and evaluate housekeeping staff.
- Ensure guest rooms, public areas, and facilities meet cleanliness and presentation standards.
- Develop and implement cleaning procedures and quality control measures.
- Manage housekeeping budgets, expenses, and departmental resources.
- Monitor inventory of linens, cleaning supplies, guest amenities, and equipment.
- Coordinate with the Front Office, Maintenance, Laundry, and other departments to ensure effective operations.
- Handle guest complaints and special requests promptly and professionally.
- Ensure compliance with health, safety, sanitation, and environmental regulations.
- Conduct regular inspections of rooms and public areas.
- Maintain records of staff attendance, inventory, inspections, and maintenance requests.
- Assist in preparing departmental reports and performance metrics.

📌 Executive Housekeeper (Bengaluru)
🏢 GRAND MERCURE
📍 Bengaluru