* Establish healthy relationships with CXOs.
* Retain & grow existing Accounts revenue through upselling & cross selling.
* Mapping of all existing accounts with all key stakeholders.
* Have complete ownership of the sales cycle.
* Ensure 100% customer satisfaction and maximize retention.
* Develop a strategic business expansion plan along with team leads.
* Identify and develop cross-selling opportunities by strengthening customer
relationships and establishing trust, to grow the company business.
* Build and maintain solid, long-lasting client relationships.
* Negotiate contracts and close agreements to maximize profits.What do we
look for?
* Proven 6 to 10 years of experience as an Account Manager, Key Account
Manager, Sales Account Manager, Junior Account Manager, or relevant role.
* Demonstrable ability to communicate, present, and influence key
stakeholders at all levels of an organization, including executive and C-level.
* Solid experience with CRM software (e.g. Salesforce, Zoho CRM, or HubSpot)
and MS Office (particularly MS Excel).
* Experience delivering client-focused solutions to customer needs.
* Proven ability to juggle multiple account management projects at a time,
while maintaining sharp attention to detail.
* Excellent listening, negotiation, and presentation abilities.
* Strong verbal and written communication skills.
* BA/BS degree in Business Administration, Sales, or a relevant field.
📌 SAM India (Mumbai)
🏢 Sam
📍 Mumbai
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