Job Description Greetings from Anand Rathi Global Finance!!
n We are looking for Credit Manager Retention profile and below is the brief JD
n Key Responsibilities
n Credit Assessment
n n Evaluate loan applications as per the organization's credit policy.
n Analyze customer financials, income, banking, and repayment capacity.
n Verify KYC, income documents, property documents, and credit bureau reports.
n Conduct risk assessment and recommend approval, rejection, or deviation.
n Ensure compliance with internal policies and regulatory guidelines.
n n Retention & Customer Management
n n Follow up with customers whose files are pending or likely to be cancelled.
n Understand customer concerns and resolve issues to improve loan conversion.
n Coordinate with Sales, DSAs, Operations, Legal, Technical, and Business teams for faster processing.
n Retain customers by explaining product features,
interest rates, eligibility, and documentation requirements.
n Work on reducing customer drop-offs (Top of the Funnel to Bottom of the Funnel conversion).
n n Portfolio Monitoring
n n Track pending login files and sanction cases.
n Monitor loan pipeline and ensure timely disbursement.
n Maintain turnaround time (TAT) for credit decisions.
n Ensure quality of the loan portfolio while meeting business targets.
n n MIS & Reporting
n n Prepare daily MIS on login, sanction, rejection, retention, and disbursement.
n Track customer follow-ups and pending cases.
n Analyze rejection reasons and recommend corrective actions.
n n Location : Mumbai
n Interested candidate may share profile at