Are you a people-first professional with strong communication skills and a knack for organized follow-ups? Diya Greencity Pvt. Ltd. is hiring CRM Executives (Work From Home) to manage and nurture our growing customer base. We’re looking for energetic, sincere, and tech-savvy team members who can ensure a seamless customer experience from the comfort of their homes.
Key Responsibilities:
Handle customer calls through Exotel IVR system .
Communicate professionally via our WhatsApp Business Verified Device .
Send updates, follow-ups, and official communication using Google Workspace email .
Maintain and update customer records through Google Forms and Google Drive .
Use Microsoft Excel / Word on Microsoft Work Account (365 Business Standard License) for reports, documentation, and analysis.
Provide timely updates on customer queries, issues, and resolutions.
Requirements:
Prior experience in customer support, CRM, or telesales preferred.
Good spoken and written communication in Hindi and English .
Proficiency in using Gmail, Google Forms, Google Sheets/Drive, and MS Office.
Laptop/Desktop with a good internet connection and a quiet work environment.
Self-motivated, organized, and dependable with daily work tracking habits.
What We Offer:
Flexible remote work with defined targets and structured processes.
Training & onboarding on Exotel, Google Workspace, and CRM SOPs.
Performance-based incentives and opportunity for long-term growth.
A friendly and supportive work culture from an industry leader in real estate.
Apply Now:
If you’re ready to help customers feel heard, informed, and cared for — we’d love to hear from you!