· Requirements Gathering: Collaborate with stakeholders to gather and understand business requirements related to Salesforce implementation.
· System Design and Configuration: Design and configure Salesforce solutions based on identified business requirements, leveraging declarative tools and customization.
· Custom Development: Lead custom development efforts (building complex Flows, lightning app building, customizing experience cloud, configuring/creating notifications), ensuring alignment with business needs.
· Integration Management: Develop and manage integrations between Salesforce and other enterprise systems.
· Data Management: Understand data flow, structure, and mapping. Ensuring data integrity and completeness.
· User Training and Support: Conduct user training sessions and provide ongoing support to ensure the successful adoption of Salesforce within the organization.
· Collaboration: Collaborate with cross-functional teams to optimize the use of Salesforce in various business processes.
· Stay Informed:
Stay abreast of the latest Salesforce features, updates, and best practices to continuously enhance system capabilities.
· Experience working in a fast-paced environment and handling multiple projects.
· Should be able to manage a team of junior developers.
Technical Requirements:
· Minimum 4 years of hands-on experience as a Salesforce professional.
· Proven experience as a Salesforce Techno-Functional Consultant in a similar role. Positive understanding of Salesforce Sales Cloud, Service Cloud, Pardot (Marketing Cloud), and Experience Cloud (Nice to have CPQ).
· Experience with Lightning web components and the Salesforce Lightning platform.
· Strong understanding of Salesforce configurations, customizations, and integration concepts.
· Excellent communication and interpersonal skills.
· Ability to translate business requirements into technical solutions.
· Certification of Salesforce Sales Cloud or Service Cloud will be