At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
Performs a variety of clerical duties in conjunction with consumer loan servicing. Maintains loan files and records and prepares various reports. Enter customer payments into the computer to ensure proper documentation, regulatory compliance, and company policies. Posts loan or tax payments to accounts. Processes payoffs. Activates Automated Clearing House (ACH) per customer requests. Makes account corrections to personal customer information such as address. Boards loans to the system. Research customer requests such as copies of payments, and correcting entries.
Basic Qualifications
- Bachelor’s degree, or equivalent work experience
- Typically,
Two to Four years of relevant experience in an Operational Activities
- Solid Proficiency in Microsoft Office tools including MS Excel, MS Word, Outlook and MS Teams
Preferred Skills/Experience
- Experience in Quality Check, Defect Identification & Classification, Compliance, Loan Processing
- Familiarity with banking and operational processes
- Effective verbal and written communication skills
- Proven customer service skills
- Ability to identify and resolve exceptions and to interpret data
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Work Mode: 5 Days in Office
Shift Timing: 7:00 PM to 4:00 AM IST
Location: Chennai
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Posting may be closed earlier due to hig
📌 Consumer Loan Servicing Specialist (Chennai)
🏢 U.S. Bank
📍 Chennai
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