Support Engineer (Chennai)

Support Engineer (Chennai)

31 Jul
|
Cassini Systems
|
Chennai

31 Jul

Cassini Systems

Chennai

Summary
We are seeking a Support Engineer to join our growing technical support team at our brand-new site in Chennai, India. Reporting to the regional Support Lead, you will play a key role in resolving client issues, maintaining service quality and contributing to the smooth operation of our global support function. This is a hand-on role focused on diagnosing and troubleshooting software issues, collaborating with international teams and delivering timely, effective support to enhance the end-client experience. As you’ll be working with global clients, strong communication skills in both technical and non-technical subjects are essential.

Full Time – Chennai central office location.
Working Hours – Rotational Shift Pattern

This role operates on a rotational shift basis to ensure comprehensive global support. The shift schedule includes:
• Morning: 07:00 – 16:00 IST (TBC)
• Day: 10:30 – 19:30 IST
• Evening: 22:00 – 07:00 IST

As part of the rotational pattern, team members will be scheduled across all three shifts.



A shift allowance will be provided for hours worked during the Morning and Evening shifts.

About us
With the launch of our brand-recent Chennai, India office, this is a unique opportunity to join a fast-moving team in a dynamic, startup-style environment. Get hands-on experience building from the ground up and help shape Cassini’s next chapter.

Step into the future with Cassini — Founded in 2014, we are the established, core utility provider of analytics and optimization tools built for the derivatives industry. From London to New York, Sydney to Singapore, hedge funds, asset managers, and clearing brokers worldwide rely on our solutions.

Our award-winning platform empowers clients to reduce margin, optimize collateral, and enhance their liquidity risk framework, delivering real-time, front-to-back analytics on the full cost of derivatives trading.

What sets us apart?
• Recognised as 'Best Derivatives Tech Provider' and 'Analytics Leader
• Global imp

📌 Support Engineer (Chennai)
🏢 Cassini Systems
📍 Chennai

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