Job Description Job Title: Executive - Operations
n Location: Indiranagar, Bangalore
n Experience: 1-3 Years
n Working Days: 6 Days
n Qualifications: Any Graduate/Post-Graduate (Healthcare Background Preferred)
n Position Overview:
n We are seeking an Executive – Operations to manage day-to-day city operations, coordinate with internal teams and hospital partners, oversee admissions and discharges, handle escalations, and maintain operational data.
n The role requires strong coordination, analytical, and problem-solving skills to ensure seamless service delivery.
n Key Responsibilities:
n ● City Operations Management: Oversee day-to-day city operations, ensuring smooth admission, discharge, and escalation management.
n ● Data & MIS Management: Maintain reconciliation and recovery data, prepare operational reports, and analyse performance using advanced Excel.
n ● Ground Operations Management: Train, mentor, and manage the ground operations team to ensure efficient execution and service quality.
n ● Cross-functional Coordination:
Collaborate with internal teams to ensure seamless operations and improve service delivery.
n ● Issue Resolution & Process Compliance: Resolve operational issues promptly while ensuring adherence to defined SOPs and quality standards.
n Skills we seek:
n ○ Robust coordination and stakeholder management skills.
n ○ Excellent problem-solving and decision-making abilities.
n ○ Process-oriented mindset with an eye for improvement.
n ○ Effective communication and interpersonal skills.
n ○ Proficiency in data management over MS Excel/Google Sheets.
n About HexaHealth:
n At HexaHealth, we are building a platform that will help users choose the right hospital/surgeon for their surgical procedure. We are working towards building India's largest hospital network, and we will ensure a hassle-free experience for the patient at the hospital.
n Website Link: https://www.hexahealth.com/
n LinkedIn Link: https://www.linkedin.com/company/hexahealth/
n Careers Page Link: https://www.hexahealth.com/careers