Job Description The ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our clients and analyzing our clients' data. Essentially, you will act as the main point of contact for our clients.
n Responsibilities
n n Manage and strengthen relationships with existing corporate clients.
n Ensure high customer satisfaction through regular follow-ups and timely issue resolution.
n Generate repeat business and identify opportunities for upselling and cross-selling.
n Coordinate with internal teams for smooth order execution and after-sales support.
n Prepare quotations, proposals, and maintain accurate CRM records.
n Achieve assigned revenue targets while ensuring customer retention.
n n Qualifications




n n 2–3 years of experience in Corporate B2B Sales, Key Account Management, or Relationship Management.
n Good understanding of IT Hardware products and solutions.
n Solid communication, negotiation, and relationship-building skills.
n Customer-focused, target-driven, and proactive approach.
n n Key Performance Indicators (KPIs)
n n Revenue from existing customers.
n Customer retention and account renewal rate.
n Repeat order conversion.
n Upselling and cross-selling revenue.
n Customer satisfaction score.
n Quote-to-order conversion ratio.
n Follow-up efficiency and response time.
n CRM/ERP data accuracy and reporting compliance.
n Achievement of assigned sales and revenue targets.
n n Contact
n HR Bhumika Raikar
n (phone hidden)
n

📌 Relationship Manager (Raigarh)
🏢 RAC IT SOLUTIONS
📍 Raigarh