Basic Details: Fill the required information about business, unit, location, position, reports to position and date of updation of JD

Business

Financial Services

Unit

ADITYA BIRLA FINANCE LIMITED

Location

Pan India

Poornata Position Number of the job

Reports to: Poornata Position Number

Poornata Position Title of the job

Location RCU Manager

Reports to: Poornata Position Title

Area RCU Manager

Function

Risk Management & Compliance

Reports to: Function

Risk Management & Compliance

Department

Credit, Risk, Legal& Collections

Reports to: Department

Credit, Risk, Legal& Collections

Designation of the Employee

Location RCU Manager

Designation of the Manager

Area RCU Manager

Date of writing/updation of JD

14th Jun 2023

1) Job Purpose: Write the purpose for which the job exists (in 2-3 lines) (Max 1325 Characters)

The role is responsible for handling the team of RCU agency samplers and assist them in Identifying document manipulation and critical frauds. Optimizing sampling and ensure minimal fraud loss. To maintain TAT enhance support to the Business Goals. Effective liasoning with risk managers and peers in other financial institutions. To ensure continuous improvement of the RCU screening and sampling system and conduct Stakeholders, meet, Trainings & Fraud awareness sessions.

2) Dimensions: Mention quantitative or qualitative parameters that are relevant for the job and provide a better understanding of the scope and scale of the job.

- Business Units

ABFL

- Products

All ABFL Products

- Geography

2-4 LRM in one RCU Hub - (Kolkata, Bhubaneshwar), (Delhi, Chandigarh, Jaipur, Lucknow), (Chennai, Coimbatore, Bengaluru, Secunderabad), (Mumbai, Ahmedabad, Indore, Pune)

- Department Workforce Number

Total No. of Direct Reporting Team Members: 1 to 3

- Other Quantitative and Key Parameters for the job:

- Supervising Screening & Sampling Exercise
- Time circulation of MIS/Reports/Dashboard
- Unusual Event (UEs) & Case Investigation
- Supporting Area Managers in conducting trainings with stakeholders / vendors.
- Vendor Billing data preparation and quality checks
- ML Tracker preparation
- Co-ordination with all stake holders
- Pre-& Post Disbursal Checks
- Verification of Non-starter cases.

- Qualitative parameters

- Truthful & Integrity
- Analytical bend of mind
- Investigative skills & Eye for detail
- Good listeners & Critical Thinking
- Networking
- Open to outstation travel
- Communication, presentation and Reporting skills

3) Job Context & Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external)



to the jobholder in the context of the Business/Unit/Function/Department/Section ((Max 3975 Characters)

Organizational Context:

Aditya Birla Finance Limited ("ABFL") is a lending subsidiary of Aditya Birla Capital Limited. ABFL is registered with RBI as a Systematically Important Non-Deposit accepting Non-Banking Finance Company (NBFC). ABFL is one of the top private diversified NBFCs in India. As of 31-Dec’20, ABFL has a pan-India presence with 91 branches and a lending book of Rs. 45,560 Crores.

ABFL offers end-to-end lending solutions to a diverse set of customers - Retail, HNI, MSMEs, and Mid & Large Corporates through secured as well as unsecured loan products. The diverse range of lending products includes Retail Small Ticket Secured and Unsecured Loans, Unsecured Personal Loans, Unsecured Business Loans, Health & Education Loans, Digital B2B2C and B2B2B Small Ticket Loans, Small Business Secured Loans, Loans Against Property (LAP), Lease Rental Discounting (LRD), Construction Finance (to Real Estate Developers), SME Loans, Capital Markets Loans (Loan Against Shares), Supply Chain Finance, Mid and Large Corporate Loans, and Infrastructure Finance loans. ABFL also has a Wealth Management division.

ABFL is rated “AAA” by India Ratings, ICRA and CARE (reaffirmed in 2020). ABFL secured the ABG Business Excellence Award in 2017 (Silver), and 2015 (Bronze), and multiple other Awards on forums like CII.

Job context:

The role is responsible for handling the team of RCU agency samplers and assist them in Identifying document manipulation and critical frauds. Optimizing sampling and ensure minimal fraud loss. To maintain TAT enhance support to the Business Goals. Effective liasoning with risk managers and peers in other financial institutions. To ensure continuous improvement of the RCU screening and sampling system and conduct Stakeholders, meet, Trainings & Fraud awareness sessions.

4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)- Maximum 10 KRAs can be updated

Key Result Areas (Max 1325 Characters)

Supporting Actions (Max 1325 Characters)

Monetary Savings





1. Hit Rate in %age (Basis S&S; and Hunter) (Sample to Hit Ratio)
2. Fraud Savings in Amount i.e. Loan Amount (Basis S&S; and Hunter and Saving from Market Alert and Multiple Funding)
3. Efficiency & Verification Cost - % of Files Sampled

Internal Control & Process

1. Enhancements / Innovations / Changes suggested / implemented - Initiatives - New Process changes, Automation, System
2. Default Backtracking for Document Fraud - Conversion% (FTD)
3. Department Audit & Regulatory Compliances (Internal Audit Score & Open Items)
4. MIS & Reporting

Process Efficiency

1. RCU Vendor coordination for RCU reports
2. Quarterly RCU Vendor visit
3. Vendor Bill preparation and assessment
4. Drive TAT (Sampling & Screening {S&S;} & Hunter)

People Management

1. Learning & Development - Self Training (4) & Vendor staff Training - (1 Training / Month / Location for sampler) + (1 Visit / Qtr / Vendor at Vendor Premises)
2. Team Management - Agency Collaboration, Team Huddle & Engagement, Co Ordination with internal Stakeholders - Annual 12 Monthly Meetings 5%

5) Job Purpose of Direct Reports: Describe the job purpose of the direct report/s to the job (in 2-3 lines for each report)

Agency samplers who are engaged in screening and sampling activities.

6) Relationships: Describe the nature and purpose of most important contacts or relationship (except superior/team members) with individuals, departments, organizations inside and outside of the organization, that job is required to interact with in order to deliver the job objectives

Relationship Type (Max 80 Characters)

Frequency

Nature (Max 1325 Characters)

Internal

Sales

Credit

Operations

Daily

Close coordination / interaction is required by the candidate for product, process & policy and fraud investigation with all the other department and stake holders.

External

Industry peer/stakeholders

Regular

Apart from networking for knowhow sharing, in case of any fraud investigation the candidate will have to interact with external organisations to gather information.

7) Organizational Relationships: Provide the structure for a level above and below the position for which this job description is written. Use position titles in the structured and indicate all the reports of the position.

SIGN-OFF: Provide the name of the Manager and the jobholder. Signature needed for the hard copy of the JD. Hard copy to be maintained in the organizational record.

Job Holder

Reports to – Manager

Name

Area RCU Manager

Signature (needed for the hard copy)

📌 Location FRMU Manager (Madhya Pradesh)
🏢 Financial services
📍 Madhya Pradesh