The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.
The Role
Sr Technical Support Engineer – Digital Grid Management Solutions
AspenTech is looking for talented Technical Support Engineers to join our team, specializing in Digital Grid Management (DGM) Solutions. This role offers the prospect to work with cutting-edge technology, providing world-class customer support, training, and expertise in implementing AspenTech solutions for utility automation and control systems.
Your Impact
Key Responsibilities:
- Provide technical support for AspenTech’s Digital Grid Management solutions,
addressing challenges related to utility automation and control systems.
- Deliver training sessions for customers on AspenTech’s grid management solutions, focusing on how to optimize the software in real-world utility environments.
- Assist in pre-sales consultations, helping prospects identify their business challenges and positioning AspenTech products as the ideal solution.
- Troubleshoot automation and grid management-related technical issues, working with internal teams to ensure prompt resolutions.
- Support the development of customer-focused training materials and industry best practices.
- Travel to customer sites as needed, typically less than 25%.
What You'll Need
quired Qualifications:
- Bachelor’s degree in Electrical Engineering, Systems Engineering, or a related field, or equivalent years of relevant experience. A Master's degree is a plus.
- Experience in utility automation, grid management, or control systems.
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📌 Sr. Technical Support DGM (Bengaluru)
🏢 AspenTech
📍 Bengaluru
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