Description
Job Title

Oracle Service Cloud Developer

Position Summary

Oracle Applications Integration Developer is responsible for designing, developing, customizing, and supporting the integrations between Oracle EBS and various Applications including Service Cloud, Customer Data Management and other third-party applications.

The role involves technical support for Oracle E-Business Suite (R12.2), including troubleshooting system and interface issues, supporting integrations, performing system performance monitoring and troubleshooting and ensuring overall system stability and reliability in a regulated manufacturing environment

Essential Duties & Responsibilities
- Extensive experience designing, developing, and supporting complex integrations between Oracle E-Business Suite (R12.2) and Oracle/non-Oracle systems using APIs, Web Services, PL/SQL, SOA, and middleware technologies
- Support Customer Portal customisations (PHP, JavaScript, HTML, CSS)
- Support upgrades, patches, and system enhancements
- Rewrite to remove errors to adapt to new requirements




- Support business needs for system processing and availability
- Participate in 24/7 department on-call program

Knowledge, Skills & Qualifications
- Strong knowledge of Oracle Service Cloud configuration and customization, REST and SOAP web services, SQL, PHP, JavaScript, HTML, CSS
- High efficiency in PL/SQL programming
- Experience with system integrations and APIs
- Knowledge of Oracle Customer Data Management is preferred
- Functional knowledge in Oracle Applications is preferred
- Strong customer service skills
- Excellent verbal and written communication skills
- Solid analytical and problem-solving skills
- Excellent collaboration skills and able to work in a team environment
- Able to work quickly and effectively under pressure and to efficiently handle multiple priorities simultaneously

Education and Experience
- Bachelor’s degree from an accredited college or university in Computer Science, Infor

📌 Oracle Service Cloud Developer (Chennai)
🏢 ICU Medical
📍 Chennai