Job Description
Who are we
Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.

Role:
- Analyze incoming tickets and requests related to insurance forms, ensuring business needs are captured comprehensively.
- Perform forms mapping, ensuring that complex forms align with business and regulatory requirements.
- Collaborate with stakeholders to clarify and document business needs, form workflows, and compliance requirements.
- Ensure that forms adhere to insurance industry standards and align with legal and regulatory requirements.
- Manage and prioritize multiple tickets, providing status updates to relevant stakeholders.
- Provide documentation and support related to forms for business and operational teams.

Requirements
Requirement:

10-12 years of experience as a Business Analyst,



particularly working on forms mapping or related ticketing systems.
Experience working in any of the following domain
- Insurance
- Claims forms and risk assessments
- Regulatory and compliance forms for underwriting
- Healthcare
- Electronic health records (EHR) and medical records forms
- Banking and Finance
- Loan and mortgage applications
- Investment account opening forms
- Public Sector
- Tax forms
- Immigration and visa applications
- Benefit and social service enrollment forms

Experience managing demand tickets or service requests in a business or IT setting.
- Proficiency in forms mapping and design.
- Experience with business analysis tools for documenting and tracking requirements.

Soft Skills:
- Excellent verbal and written communication skills for interacting with stakeholders.
- Solid analytical and problem-solving skills.
- Ability to manage multiple tasks with competing de

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