This involves communicating with potential and existing clients over email to assist in their payments, sending timely invoices, identifying/matching payments, and building relationships with clients.

Understand client requirements and solve payment related issues with the assistance of the client servicing team and Japanese colleagues.

Pre-requisites/Key characteristics and skills required:-
The characteristics/skills that such a person will have to demonstrate are as follows:

Technical skills
- Knowledge of MS Word and PowerPoint
- Advanced knowledge of MS Excel
- Valuable typing speed
- Excellent written English skills

Abilities
- Ability to work with numbers comfortably
- Ability to gain an understanding of external systems related to payments
- Ability to multi-task without losing focus
- Ability to prioritize tasks at hand based on the client’s urgency levels
- Ability to identify and solve potential issues/problem areas that clients may have
- Ability to suggest service or process improvements
- Ability to work independently and responsibly with minimum supervision




- Ability to plan projects and execute them within a strict deadline
- Ability to meet the team as well as individual deadlines
- Ability to pre-empt certain concerning the situation and take corrective actions beforehand
- Ability to research client history well and be well-informed
- Ability to understand client perspective related to payments and meeting all requests; in turn contributing to an increase in client volume.

Soft skills
- Good communication skills
- Good attention to detail
- Good concentration and focus
- Good analytical skills
- Good planning and organizing skills
- Good time management and scheduling skills
- Good project management skills

Skill
Mention if Mandatory / Desirable
Experience of minimum 5-6 years in Account Receivable / Collection
Mandatory
Team Management experience of 2 years minimum
Mandatory
Microsoft Excel skills such as vlookup, sumif, index, and other formul

📌 Lead Collections (Mumbai)
🏢 Crimson Interactive
📍 Mumbai