Job Title: Associate Director – Campus Operations
Location: Mumbai, India
Department: Campus Administration
Employment Type: Full-time

Role Overview:
The Associate Director Campus Operations will be responsible for the overall management of campus operations in Mumbai. This senior role ensures the safe, efficient and student-centred running of the campus, covering Facilities Management, IT Operations, Security, Transportation, Food Services, Hostels, Landscaping and related support services. The Director will also lead on Health & Safety, Sustainability, Infrastructure planning, Crisis Management and People & Vendor Management.

Key Responsibilities:
Campus Operations Management
Oversee day-to-day campus operations, ensuring seamless functioning of all support departments.
Develop and implement operational policies, procedures, and service standards to ensure quality, efficiency, and compliance.
Liaise with academic and administrative heads to ensure operational support aligns with academic schedules and priorities.
Supervise operational staff and outsourced agencies.

Facility and Infrastructure Management
Oversee maintenance, housekeeping, and upkeep of buildings, classrooms, laboratories, and recreational facilities.
Ensure preventive maintenance and timely repairs of all campus infrastructure and utilities.
Coordinate with vendors and contractors for facility management and service delivery.
Oversee statutory compliance (fire safety, building codes, environmental standards, pollution control, etc.).
Liaise with local authorities, ensure licenses and certifications are up to date.

IT and Technical Operations
Supervise campus IT infrastructure, including network systems, data security, and digital learning support.

Security and Safety




Manage campus security operations, including personnel deployment, surveillance, and access control.
Develop and monitor safety protocols, including emergency response and disaster preparedness.
Ensure robust security systems for students, staff, and visitors.

Transportation, Food & Hostels
Oversee transport operations for students, faculty, and staff, ensuring safety and reliability.
Supervise food services to ensure quality, hygiene, and cost-effectiveness.
Manage hostel operations, ensuring comfort, discipline, and well-being of residents.

Landscaping & Environment
Maintain campus aesthetics through landscaping, waste management, and sustainability initiatives.
Promote environmentally responsible practices in all campus operations.

Budgeting and Compliance
Prepare and manage the annual operations budget for all functional areas.
Ensure compliance with all statutory, regulatory, and safety standards.

Qualifications and Experience
Bachelor’s degree in engineering, Management, or related field (Master’s preferred).
7 to 12 years of experience in operations or facilities management, preferably in education, corporate, or defense establishments.
Education Industry Experience Mandatory
Candidates from defense services background are strongly encouraged to apply.
Proven ability to lead multidisciplinary teams and manage complex operational environments.
Strong vendor management, negotiation, and project management skills.
Excellent interpersonal, communication, and problem-solving abilities.

Key Competencies
Leadership, discipline, and strategic thinking
Operational excellence and attention to detail
Crisis management and decision-making
Stakeholder coordination and service orientation
Solid organizational and administrative acumen

📌 Associate Director – Campus Operations (Mumbai)
🏢 Emeritus
📍 Mumbai