At Armanino, you determine your career path. This means it's possible to pursue challenges you are passionate about, in industries you care about.

Armanino (USA) is proud to be among the top 20 Largest Firms in the United States of America and one of the Best Places to Work. Armanino (USA) has more than 2500 employees across the USA and more than 20 offices in different states of the USA. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your skilled network. We want you to integrate all aspects of your life with your career. At Armanino (USA), we know you don’t check-out of life when you check-in at work. That’s why we’ve created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people, willing to listen to your ideas.

This open position is for Armanino India LLP. Armanino India LLP is a fully owned subsidiary of Armanino (USA).

Responsibilities




- Handle escalations from L1 and provide advanced troubleshooting across hardware, software, network, and application-related issues.
- Diagnose and resolve problems related to laptops, printers, mobile devices, and other end‑user equipment.
- Perform system diagnostics, log analysis, and remote troubleshooting to identify and resolve root causes.
- Support finance and business applications such as CaseWare, CCH, QuickBooks, XCM, and other enterprise platforms.
- Provide technical assistance on Windows OS, Microsoft Office 365, VPN/GlobalProtect, and other critical business applications.
- Assist users with password resets, MFA issues, access provisioning, and general system configuration.
- Manage incidents and service requests by logging, monitoring, and updating them in the ITSM platform while prioritizing based on business impact.
- Take ownership of complex issues and ensure timely closure within SLA, including documentati

📌 Senior Technical Support Engineer (Ahmedabad)
🏢 Armanino
📍 Ahmedabad