Industry: Real Estate / Inside Sales / Customer Engagement
Role Summary
Lead and manage the Pre-Sales function, ensuring high-quality lead qualification, accurate customer communication, and effective site visit generation. Own the early home-buyer journey—from first contact to confirmed site visit—setting up strong, well-prepared handovers to the Sales team.
Key Responsibilities
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Lead, coach, and monitor a team of Pre-Sales Executives
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Ensure accurate lead qualification based on customer needs
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Drive site visit scheduling, confirmations, and conversions
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Share correct project, pricing, and availability information
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Track KRAs/KPIs including response time, site visits, and conversions
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Maintain strong CRM hygiene and reporting discipline
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Reduce no-shows through effective follow-ups
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Coordinate closely with Sales, CRM, and Marketing teams
Key Skills & Competencies
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Robust leadership and team management skills
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Excellent communication and customer engagement ability
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Process-driven,
detail-oriented, and CRM-savvy
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Data-driven approach to performance improvement
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Customer-first, solution-oriented mindset
Experience & Background
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4–7 years in Pre-Sales / Inside Sales / Customer Engagement
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Prior team-handling experience preferred
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Real estate exposure is an advantage (not mandatory)
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Hands-on experience with CRM systems (Zoho or equivalent)
What Success Looks Like
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High lead qualification quality
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Strong lead-to-site visit conversion
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Improved response TAT and reduced no-shows
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Consistent CRM accuracy and follow-through
CTC
Commensurate with experience and aligned with industry standards; performance-linked growth opportunities.
About the Company
Our client is a well-established real estate developer based in East Bengaluru, known for delivering thoughtfully designed, premium residential communities since 2014. The company has successfully completed multiple
📌 Inside Sales, Pre-Sales Lead (Bengaluru)
🏢 The Search House
📍 Bengaluru
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