- Freshers with positive communication skills will work.
- Candidates having BPO experience and travel domain, Hotel, Lodging, Good Communication Skills can be considered.
- Freshers from travel domain with good communication skills
- Experienced customer support candidates in travel domain would be preferable.
- Be enthusiastic & have zeal to perform.
- Candidates should be able to join ASAP.
- Excellent communication skills required.
- Provide best-in-class customer service and problem resolution to customer queries over the voice based phone service.
- Support customers across Telecommunication/E- mail/Chat, Meet customer requirements through first contact resolution.
- Clarify customer requirements; probe for and confirm understanding of requirements or problem.
- Greet customers in a courteous, friendly,



and professional manner using agreed upon procedures.
- Listen attentively to customer needs and concerns; demonstrate empathy.
- Confirm customer understanding of the solution and provide additional customer education as needed.
- Prepare complete and accurate work and update customer file.

Requirements
Experience: 0-2 Years

Location: Pune

Only Female Candidate Required
- Excellent communication skills required.
- Candidates should be able to join ASAP.
- Freshers from travel and Hotel, Lodging domain with good communication skills
- Experienced customer support candidates in travel domain would be preferable.

📌 Customer support executive (Pune)
🏢 Eminence Core Solutions
📍 Pune