Job Description for AV Support for Mumbai, Maharashtra Location.
Equipment Setup:Set up and configure audio and video equipment for meetings, presentations, and events.
Ensure proper connections and functionality of AV peripherals, including cameras, microphones, mixers, and switchers.
Handle more complex equipment setups and help Client AV technician in configurations.e.g. setting up IP,MAC address, Registering the BARCO device etc
Technical Troubleshooting: Diagnose and resolve technical issues related to AV equipment promptly with the help of Client AudioVideo Engineer
Troubleshoot problems with audio quality, video display, connectivity, and software functionality along with Client AV engineer.
Perform basic maintenance and cleaning of equipment to prevent technical issues
User Support: Assist end-users in operating AV equipment, including troubleshooting advanced issues.
Offer in-depth guidance on using remote controls, touch panels, and software interfaces.




Conduct user training sessions on advanced features and capabilities of AV systems.Documentation:Maintain detailed records of AV equipment configurations, service logs, and user support interactions.
Prepare reports on recurring technical issues and submit the report to management
Routine Maintenance: Perform regular preventive maintenance tasks to ensure the reliability and longevity of AV equipment.
Conduct firmware updates, software upgrades, and calibration of advanced AV systems.
Customer Service: Deliver excellent customer service by addressing user inquiries and concerns professionally and courteously.
Act as a point of contact for end-users seeking AV support.
Collaboration Collaborate closely with Level 2 and Level 3 AV technicians and IT personnel to address complex technical challenges and system integrations.
Assist in the planning and execution of AV system upgrades and installations.Quality Assurance:Ensure that AV systems meet quality and performance standards.
Conduct thorough testing and v

📌 AV Support (Mumbai)
🏢 Axiom Technologies
📍 Mumbai