- Handling of claim rejections/ claim related query over calls and emails.
- Floor support
- Walk-in customers
MEASURES of SUCCESS:
- Satisfaction of customer
- Team satisfaction
- Learning and knowledge for team
QUALIFICATION & EXPERIENCE:
- BPT/Experienced claim adjudicator
KEY COMPETENCIES & SKILLS REQUIRED:
- Professionalism, interpersonal and communication skills.
- System bases knowledge
- Medical Knowledge in depth.
- Must be comfortable for 6 day with rotational shift and customer servicing.