Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients.

The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity.

The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required.





What you'll be doing
Key Responsibilities:
R&S;
Complete knowledge to all Cisco devices
Should have hardware level trouble shooting knowledge on all Cisco products.
Must be familiar with - VLAN / VTP / STP / VSS / VDC / VPC.
Must have sound knowledge in stack configuration / trouble shooting.
Must be familiar with - OSPF / EIGRP / BGP / PBR / HSRP / ACL.
Hands on experience with IOS/SUP upgradation 5K/7K/9K/4500/6500/ASR/FTD/FMC/SDWAN/ISE/DNAC/Wireless controller.
Should have knowledge about SDWAN, ISE/ DNAC/ ACI/Wireless

Hands On
•Troubleshooting of complex LAN/WAN infrastructure, Conducting root cause analysis on Network Incident
• Troubleshooting license issues on all Cisco Platforms.
• Troubleshooting IP link related issues like link failure, config mismatch, latency, packet drops.
• Expertise in implementing L2 technologies including VLAN’s, VTP, STP, RSTP, MSTP.
• Valuable knowledge of IP

📌 Network Engineer (Chennai)
🏢 NTT
📍 Chennai