Job Description:

Job Title: Branch Manager – Agency Channel (Insurance)

Role Overview

The Branch Manager – Agency Channel is responsible for driving business growth through the agency distribution model by recruiting, training, and managing insurance advisors. The role focuses on achieving premium targets, building a high-performing agency force, ensuring compliance, and strengthening the company’s market presence within the assigned branch territory.

Key Responsibilities

Agency Development & Recruitment

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Recruit, onboard, and develop insurance advisors/agents as per company norms

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Build a productive and sustainable agency network

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Conduct regular agent activation and engagement initiatives

Business Growth & Sales

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Drive recent business premium (NBP) and renewal targets through the agency channel

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Ensure achievement of branch-wise revenue, productivity, and persistency targets

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Plan and execute local sales campaigns and promotional activities

Training & Capability Building

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Train advisors on insurance products, sales techniques, and compliance standards

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Conduct joint sales calls, field coaching, and performance reviews

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Develop future leaders from within the agency force

Team & Branch Management

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Lead and manage Agency Managers / Development Managers

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Monitor daily branch performance and advisor productivity

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Ensure optimal utilization of branch resources

Customer Service & Retention

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Ensure high-quality customer onboarding and service delivery

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Handle escalations related to advisors, customers, and policy servicing

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Improve persistency, renewal collection, and customer satisfaction

Compliance & Governance

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Ensure adherence to IRDAI regulations and company policies

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Maintain accurate documentation, MIS reporting, and audits

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Promote ethical selling and risk control practices

Key Skills & Competencies

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Strong leadership and people management skills

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Proven sales and business development expertise

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Ability to recruit,

📌 Aditya Birla Health Insurance/ Branch Manager (Nagpur)
🏢 Acura Solution
📍 Nagpur