Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.Conducting market research to identify selling possibilities and evaluate customer needs. Actively seeking out current sales opportunities through cold calling, networking and social media. Setting up meetings with potential clients and listening to their wishes and concerns.
📌 Customer Support Representative (Bengaluru)
🏢 GLOBAL BRAND MAKERS
📍 Bengaluru
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