Job Description:
Key Responsibilities

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Support requests for booked and shipped and invoiced orders,
including order changes and cancellations; escalations; delivery
issues and product support for newly delivered shipments, heavy
inbound phone responsibilities *eCommerce team.

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Support requests for various sales channels, which may include
but not limited to, Commercial sales, Retail, and eCommerce

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Maintain acceptable performance levels based on quarterly goals
and comply with all Humanscale policies

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Provide prompt and productive service to Humanscale customers &
team members including the appropriate escalation of issues.

Qualifications:

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Proficient in the English language; bi-lingual Spanish a plus

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High School diploma or equivalent required; bachelor's degree
preferred

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Business acumen in areas of customer service, e-commerce,
retail, logistics or sales support is advantageous

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Demonstrate effective, clear, and professional written and oral
communication.

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Quick learner and problem solver; able to seek out solutions
autonomously.

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Experience in the manufacturing industry is preferred

📌 Customer Support Exe (Bengaluru)
🏢 MM Staffing & Career Consultants
📍 Bengaluru