Job Description:

Job Title: Business Head / VP Growth / COO (Omnichannel – D2C & Retail)

Experience

10–15 years in E-commerce / Retail / Fashion / Consumer Brands / D2C

Preferred Background

Candidates from companies such as:

- Myntra
- Nykaa
- Tata Cliq
- AJIO
- Flipkart
- Amazon Fashion
- D2C consumer brands
- Apparel / Beauty / Lifestyle brands
- Retail expansion-led brands

Role Overview

We are looking for a seasoned business leader to drive end-to-end growth across E-commerce, D2C, and Offline Retail channels. The role will own P&L;, scale omnichannel presence, and build a high-performance execution-driven organization.

Key Responsibilities

1. End-to-End Business Leadership

- Own overall P&L; and growth roadmap
- Drive topline and profitability simultaneously
- Build annual and quarterly growth plans
- Identify new growth opportunities across channels

2. Omnichannel Expansion

- Scale offline retail presence across India
- Build and expand franchisee model
- Improve store productivity and unit economics
- Manage modern trade and shop-in-shop expansion

3. E-commerce Growth

- Manage marketplaces like Myntra, Nykaa, Tata Cliq, Amazon etc.
- Improve rankings, sell-through and inventory turns
- Drive seasonal sales planning and campaign execution




- Optimize assortment and pricing strategy

4. D2C Growth

- Drive website revenue growth
- Improve conversion rates and customer journey
- Build CRM, retention and repeat business programs
- Manage performance marketing ROI

5. Operations Excellence

- Oversee warehousing and fulfillment
- Manage dispatch and logistics efficiency
- Implement packaging and QC systems
- Vendor management and procurement optimization

6. Team Building

- Build leadership team and functional heads
- Create SOP-driven organization
- Drive weekly MIS, dashboards and accountability
- Build performance-oriented culture

7. Founder Enablement

- Act as execution arm of founders
- Free founder bandwidth from daily operations
- Build scalable systems and processes
- Drive execution discipline across teams

Required Skills

- Strong P&L; ownership experience
- Omnichannel business expertise
- Franchise / retail expansion experience
- Marketplace scaling expertise
- D2C growth understanding
- Supply chain and operations strength
- Team management experience (50+ people preferred)
- Robust analytical and execution capabilities
- Entrepreneurial mindset

📌 Business Head/ VP/ COO (Omnichannel –C & Retail) (Kolkata)
🏢 RECEX
📍 Kolkata