- Vendor management for handling field investigations for Motor claims

- Prevents reputational losses to company by internal/external entities indulging in fraudulent practices

- Reduces loss ratio by increasing success ratios

- Ensures optimum productivity through trigger based intimation

- Prevents financial losses to company by internal/external entities indulging in fraudulent practices

- Assists claims and legal team in identification & eradication of frauds

- Shares risk level information on products & processes with sales/underwriting for lowering fraud incidence

- Team Handling for 2-3 members

- Runs awareness campaigns for internal and external entities on fraud management

- Encourages internal staff to blow whistle against fraud

- Develops quality investigator network

- Responsible for filing police complaints & leading evidence

- Updates referral triggers to maximize fraud eradication





- Carries out fraud analytics to identify fraud prone areas and provides MIS

- Shares best case studies within the team to adopt best practices

- Designs & delivers fraud training programs to investigators for effective investigation

- Shares best case studies within the team to adopt best practices

- Mentors and grooms reportee and investigators on investigation approach & latest techniques and methodologies

- Develops new techniques for investigation (forensic / biometric

- Able to read & understand Hindi / English and Telugu language

- Well versed with MS Excel, Word, Power Point & tech savvy

- Positive written & oral communication skills

- Team Management and Review skills

- Re-engineers process to reduce investigation TAT and investigation cost

📌 Deputy Manager - Risk and Loss Mitigation (Telangana)
🏢 HDFC ERGO General Insurance
📍 Telangana