We are seeking an experienced and organized Manager to lead our Travel Desk team. The successful candidate will be responsible for managing the travel arrangements of senior organization members, ensuring seamless and efficient travel experiences. The role involves ticketing, hotel bookings, VISA and other travel-related engagements.
Key Responsibilities:
- Travel Arrangements:
- Manage travel arrangements for across all organization members, including booking of flights, train, bus, hotels and guest house.
- Candidate should be aware of making any advance booking with the geography of hotel, resort to avoid any operation issue.
- Should have positive understanding of hotel booking, cancellation and rescheduling
- Responsible for cab booking for PAN India location, Niva Bupa branch office location and employee travel for office, client location, airport and other pick and drops.
- Should be aware of cab booking process, industry best practice of cab booking, billing and operations.
- Ticketing:
- Ensure timely and cost-effective ticketing for domestic and international travel for individual, group fare and FIT.
- Coordination with employees for timely TRF (travel request form) approval Allocation of tickets to all employees post ticket issuance.
- Coordination with airline for any name change, date change, correction or rescheduling if required.
- Should have good knowledge of airline working process, cancellation policy and last minute arrangement
- Hotel Bookings:
- Book hotels and accommodations that meet the organization's standards and budget.
- Candidate should have good knowledge and awareness of chain hotels, brand hotels across domestic and international to opt and on-board for business relationship.
- Should manage hotel credit process for B2C and negotiate for FIT booking, F&B; bookings and tariff for annual business
- Travel Desk Management:
- Supervise and coordinate the activities of the Travel Desk team, ensuring efficient and effective