About the Role

The IT Cloud Operations Engineer is responsible for providing execution-level operational support for MRI’s global cloud and infrastructure environments. This role focuses on hands-on systems administration, infrastructure automation, monitoring, asset management, and IT service management activities to ensure stable, secure, and compliant operations.

Key Responsibilites:
- Provide day-to-day operational support for cloud and infrastructure platforms, including Linux and Windows systems.
- Execute infrastructure automation activities using Ansible.
- Perform Linux server administration, including patching and troubleshooting.
- Administer enterprise monitoring and alerting platforms.
- Support IT asset discovery and inventory management.
- Resolve incidents and service requests using ITSM tools.
- Support audit and compliance activities.
- Maintain documentation and SOPs.
- Collaborate with global Cloud Operations teams.

Required Skills and Experience:
- 7+ years of experience in Cloud Operations, DevOps, and enterprise cloud infrastructure management.




- Solid hands-on expertise in Microsoft Azure, with solid working knowledge of Amazon Web Services across networking, IAM, compute, and storage.
- Proven track record in managing and supporting highly available, reliable SaaS production environments.
- Proficiency in Terraform/ Ansible for multi-cloud infrastructure provisioning and automation.
- Deep expertise in cloud networking architecture, including secure design, implementation, and optimization.
- Hands-on experience with Palo Alto VM-Series firewalls in cloud environments.
- Strong understanding of hybrid networking concepts, including BGP, UDRs, and route table configurations.
- Experience with container orchestration using Kubernetes, particularly AKS, with exposure to EKS.
- Demonstrated strength in troubleshooting, root cause analysis, and incident management within production systems.
- Experience working in regulated and compliance-dri

📌 Senior Cloud Engineer IV (Bengaluru)
🏢 MRI
📍 Bengaluru