Guest Relations Executive

Start Date

Starts Immediately

CTC (ANNUAL)

Market-competitive salary Competitive salary

Experience

No experience required

No experience required

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Not Provided

Posted few hours ago

Fresher Job

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About the job

Job Title: Guest Relationship Executive (GRE)

Key Responsibilities:

Conduct daily rounds of the Experience Center and ensure high standards of cleanliness and maintenance.

Supervise housekeeping staff and report any damages or maintenance issues.

Ensure all display units, lighting, and model apartments are in proper condition.

Maintain inventory, track consumption, and raise requirements to avoid shortages/wastage.

Welcome clients warmly, manage seating, and offer refreshments.

Collect client details, coordinate with Sales, and update site visits in CRM (Salesforce).

Job Title: Guest Relationship Executive (GRE)

Location: Bangalore

Key Responsibilities

Facility & Experience Center Management

Conduct daily rounds of the Experience Center starting from the main gate, following the prescribed checklist to ensure all areas are maintained.

Maintain the highest standards of cleanliness across the Experience Center, including pantry and common areas.

Supervise housekeeping staff and ensure timely completion of all cleaning activities.

Ensure all equipment such as LED screens, TVs, promotional standees, lighting fixtures, and lamps are in proper working condition.

Report any maintenance issues or damages to the Projects team for prompt resolution.

Ensure display elements like scale models are clean, dust-free, and well-maintained.

Monitor and ensure all lighting across the premises is functional.

Maintain model apartment assets (kitchen, wardrobes, soft furnishings, etc.) in excellent condition at all times.

Incident Management





Report any damages, incidents, or accidents through the proper incident reporting system to management for necessary action.

Inventory & Stock Management

Track consumption of supplies and maintain an updated inventory sheet.

Share inventory reports with management on a timely basis.

Raise purchase requests based on consumption patterns and ensure minimal wastage.

Client Experience & Front Office Management

Welcome all clients warmly using standard greeting protocols and ensure a pleasant first impression.

Assist clients with comfortable seating arrangements until the Sales Representative attends to them.

Offer refreshments and ensure the client lounge area is always well-maintained.

Collect and record client contact details accurately.

Coordinate with the Sales team to ensure timely assistance to clients.

Accurately update client details and site visits in Salesforce/CRM systems.

Key Skills & Competencies

Strong communication and interpersonal skills

Customer-centric approach

Attention to detail and high standards of hygiene

Basic knowledge of CRM tools (e.g., Salesforce)

Ability to multitask and coordinate with multiple teams

Earn certifications in these skills

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Competitive salary

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

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📌 Guest Relations Executive - Fresher (Bengaluru)
🏢 Sobha
📍 Bengaluru