Zinque Boutique Patisserie is a cloud-based French patisserie located in Bandra West, Goregaon West & Lower Parel West Mumbai. We are an egg- free patisserie specialising in Entremets, cakes, Chocolates and croissants .
We would request only those candidates to apply who live in Mumbai.
Role Description
This is a full-time on-site role for a Customer Service Executive based in Mumbai. The role involves assisting customers with inquiries, providing exceptional service, enhancing customer satisfaction, and addressing concerns promptly. Responsibilities include managing customer interactions, ensuring a seamless experience, and presenting Zinque's products with care and professionalism. Additional tasks may include maintaining customer relationships, Maintain customer records & follow-ups and addressing feedback effectively. Coordinate with internal teams for smooth order processing.
Qualifications
- Strong customer-focused skills, including Customer Service, Customer Satisfaction, and Customer Support
- Proficiency in Customer Service Management and handling customer inquiries
- Exceptional interpersonal and communication skills
- Problem-solving abilities and a positive attitude towards challenging situations
- Previous experience in hospitality or retail is an advantage
- Ability to work in a fast-paced environment and adapt to changing demands
- Proficiency in multiple languages is a plus
- Positive attitude and willingness to learn
- Basic computer knowledge
MONTHLY SALARY : 15000 per month
Earn certifications in these skills
Salary
Probation:
Duration:
Salary during probation:
After probation:
Annual CTC: Market-competitive salary
Number of openings
1
Editor’s note
Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.
Additional Questions
Sign up to continue
Candidate sign up
Sign up/ Login with Google
Sign up with Email
OR
By continuing as a candidate, you agree to our T&C; .
Already registered? Login
Sign up to continue
Candidate sign up
Sign up/ Login with Google
Sign up with Email
OR
By continuing as a candidate, you agree to our T&C; .