Team Manager has a team in operations which he/she manages, directs and and controls to ensure that they meet up with targets and perform their duties in servicing customers according to laid down instructions and guidelines of the business. To ensure customer service by providing prompt and correct resolution. Customer First approach for effective Service Recovery to win back aggrieved customer Strict adherence on TATs for providing Resolution. Managing Team of Team Leaders and CSEs. Robust focus on Quality, Revenue, Efficiency and cost management Go getter attitude, self-driven and able to work with minimal supervision and deliver expected business outcomes/Service Delivery Standards.
📌 Team Manager-Cross Sell-Mumbai
🏢 Acura Solution
📍 Mumbai
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