Job Description:

Key Responsibilities:

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Front Desk Management:
- Serve as the first point of contact for visitors and clients.
- Maintain a welcoming and professional reception area.
- Manage visitor logbooks and issue visitor passes.

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Telephone Operations:
- Handle and route incoming and outgoing calls efficiently using EPABX/EPBX systems.
- Manage a high volume of calls, ensuring prompt and courteous communication.
- Record and relay messages accurately to concerned individuals or departments.

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Administrative Support:
- Manage courier services, postal deliveries, and outgoing mail.
- Maintain an organized schedule for meeting rooms and appointments.
- Assist in basic administrative tasks as required by the management.

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Client Interaction:
- Address client inquiries and direct them to the appropriate department.




- Ensure smooth coordination between clients and internal teams.

Qualifications and Experience:

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Educational Qualification:
- Graduate in any discipline.

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Experience:
- Minimum of 5 years of experience as a receptionist or telephone operator in a professional setting.
- Hands-on experience with EPABX/EPBX systems is mandatory.

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Skills:
- Excellent communication skills in English.
- Strong organizational and multitasking abilities.
- Proficiency in EPBAX/EPBX software & MS Office (Word, Excel, Outlook).
- Pleasant demeanor and skilled attitude.

Desired Profile / Criteria / Skills :

Excellent communication skills

should have experience in EPABX system

📌 Urgent opening for a Receptionist in a Leading CA firm. (Mumbai)
🏢 Resource Advisory junction
📍 Mumbai