Job Description Advance Planning & Scheduling – Operations Planning Associate
n Location: Mumbai
n Shift: Rotational
n Job Purpose:
n To ensure day-ahead operational readiness by constructing and adjusting airport rosters, managing staffing exceptions, and coordinating coverage through real-time workforce actions and operational calling to support uninterrupted airport operations.
n Key Accountabilities:
n n Support day-ahead roster construction (D-12) ensuring full operational coverage.
n Assist in assigning relief staff based on skills, availability, and regulatory rules.
n Support overtime, reduced overtime, and undertime tracking with proper documentation.
n Monitor sick call notifications and support backfill actions within defined timelines.
n Prepare mid-day and end-of-shift staffing and exception reports.
n Ensure adherence to defined workflows, compliance standards, and audit requirements.
n Maintain accurate records in Staff Admin, Excel, and related planning tools.
n n Skills & Knowledge:
n n Graduate / Undergraduate with strong MS Excel skills.
n High attention to detail and ability to work in time-sensitive environments.
n Comfortable with outbound and inbound operational calling in a time-sensitive environment.
n Explicit spoken English with ability to communicate confidently and professionally on calls.
n Ability to follow defined workflows, compliance, and data security standards.
n Prior exposure to workforce planning, scheduling, or airline operations preferred.
n n To apply for this job kindly register on below mentioned link:
n https://smrtr.io/xfc86